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Frequently Asked Questions
(Ordering "Memories From A Dream" through CDBaby.com):


Is the company that handles the order process reliable?

CD Baby, our US retailer, is in business since March 1998. It is the largest seller of independent CDs on the web, having sold over $25 million in independent CDs to people around the world.

If I do not like the album, will you refund my money?
Your order is backed by a 100% Money Back Guarantee. Our 14-Day Guarantee gives you plenty of time to check our debut album "Memories From A Dream" for its music and production quality. If for any reason you are not completely satisfied you may return it within 14 days for a full refund. Absolutely no questions asked. Just contact CD Baby for return instructions.

Is it safe to enter my credit card number online?
CD Baby do not store your credit card number anywhere. When you type it, the bank only gives an immediate response on whether it was accepted or not, without ever showing them the number. This is MUCH safer than using your credit card at a restaurant or gas station, where you are handing your card to a stranger who disappears with it and comes back later. At CD Baby, your credit card information is never seen by anyone.

I never use my credit card online. Do I have any other options?
Yes. If you prefer you may also order by phone, fax or mail.
Phone: 1-800-448-6369 / international: +01-503-595-3000
Fax:   (503)296-2370 / international: +01-503-296-2370
Mail: CD Baby / 5925 NE 80 Ave / Portland, OR 97218-2891 / USA

I do not have a credit card. Can I still order the CD?
Sure. CD Baby accepts check, money order and international money order. Give them a call for more details.
Phone: 1-800-448-6369 / international: +01-503-595-3000

How much does it costs to ship the CD?
Click here to check out CD Baby's shipping chart. If you do not live in the United States CD Baby can remove the plastic box from the CD and send you just the physical CD and artwork. This will save you postage and most likely will not be opened by customs.

How long will it take to get the CD ?
In the USA , if you order one CD, CD Baby sends it by First Class Mail. Your CD will arrive in 3-5 days. In the USA , if you order more than one CD, they are sent by Priority mail. Your CDs will arrive in 2-3 days. For outside of the USA , CD Baby uses Global Priority Mail. Sometimes it takes only 2 days! Usually, 5-6 days.

I have a question that is not answered on this page. Can I get in touch with you?
Please feel free to contact us at any time by mail, phone, fax or the online contact form. Just visit our contact page. We are more than happy to assist you.